While we do everything we can to limit pricing and product information errors, no warranty is made regarding the accuracy of the product information or pricing on this site. We reserve the right to refuse any sale. If you believe our product information or pricing to be in error, please contact us so that we may correct it.

All products must be installed according to manufacturer’s installation instructions and safety guidelines. All work must be done according to local building, electrical and mechanical codes. Wear proper safety equipment when installing. Improper installation of products or improperly servicing a furnace can cause serious injury or death. If you do not fully understand how to install your product after reading the manufacturer’s instructions, contact Flowtide Trading directly for help and do not attempt to install it yourself. You agree to not hold responsible Flowtide Trading Products, its partners, the product manufacturers or any other providers of your purchased items for any damages, liability or legal litigation for any consequences, damages or injury that results from improper use or installation. If you have had any communication with our customer service representatives regarding choosing products, you alone are still responsible for your final product selection purchased.

Flowtide Trading Products does not endorse any contractor services. You must exercise due diligence and care when deciding whether to accept a quote from a contractor. Flowtide Trading Products cannot be held liable for any problems you may experience with a contractor beyond the terms of the Happiness Guarantee.
If you choose to use the services of a contractor, it is without warranties of any kind by Flowtide Trading. Contractors do not act on behalf of Flowtide Trading Products as agents, employees, partners or otherwise.
Flowtide Trading Products serves as the limited authorized payment collection agent of the contractor for the purpose of accepting, on behalf of contractors, payments from customers of such amounts stipulated by the contractor (including fees and/or Taxes).
To submit a bid to a Customer, a Contractor must provide a minimum labor warranty as well provide a written pledge that they are operating as a licensed independent contractor, that they provide workers compensation insurance for their employees, and have business liability insurance. Although there is a vetting process, Flowtide Trading Products assumes no responsibility for ensuring that contractors are properly licensed, qualified, bonded or insured.

Copyright infringement is against the law. We strive to provide our customers with up-to-date product information and photography. Copying of any information including photography, web site text/copy, or other product information is illegal.

We may have links to other sites including to web sites of partners, manufacturers, information sources or other items of interest. We are not responsible for the information contained on their web sites. Likewise, sites that contain links to us are not responsible for our content.

If you have questions regarding our copyright policies, please contact us so that we may address your concerns.
Thank you for shopping with Flowtide Trading Products.